Webhooks & APIs

Connect to anything with webhooks

Send real-time call data to any application — Slack, Trello, Google Sheets, Zapier, Make, or any tool with an API. No code required.

The Basics

What is a webhook?

A webhook is a real-time notification. When a call ends, Call Agent AI sends the call data (transcript, caller info, outcome, booking details) as a POST request to any URL you specify. Your tools receive it instantly and can act on it.

Call Ends
Webhook Fires
Your Tool Receives Data
Action Triggered
Webhook Payload

What data gets sent

Every webhook includes rich, structured call data you can use immediately.

POST /your-webhook-url
{
  "caller_name": "Sarah Johnson",
  "caller_phone": "+14155552671",
  "caller_email": "sarah@example.com",
  "call_duration": 187,
  "call_outcome": "appointment_booked",
  "transcript": "Full conversation text...",
  "extracted_info": {
    "service_needed": "Kitchen renovation",
    "budget_range": "$15k-$25k",
    "timeline": "Next 2 months"
  },
  "appointment": {
    "date": "2026-05-20T10:00:00Z",
    "type": "Consultation"
  },
  "assistant_id": "asst_abc123",
  "call_id": "call_xyz789",
  "timestamp": "2026-05-15T14:32:00Z"
}
caller_name
caller_phone
caller_email
call_duration
call_outcome
transcript
extracted_info
appointment
assistant_id
Popular Integrations

Works with the tools you already use

Slack

Get instant call summaries in any Slack channel. Know who called, what they wanted, and what happened — without checking your CRM.

Trello

Turn phone calls into Trello cards. Create tasks, assign team members, and track follow-ups automatically.

Google Sheets

Log every call to a spreadsheet. Perfect for simple reporting, lead tracking, or sharing data with your team.

Zapier

Connect to 5,000+ apps through Zapier. Trigger any workflow from a phone call event.

Make (Integromat)

Build complex multi-step automations triggered by call events. Visual workflow builder.

Custom API

Send webhook data to your own backend, CRM, or any REST API. Full control over the payload.

Step-by-Step Setup

Set up webhooks in 5 minutes

No code, no developers. Just paste a URL and start receiving call data.

Step 01

Create Your AI Assistant

Set up in admin.callagentai.com with your business info.

Step 02

Go to Settings Tab

In your assistant settings, click the "Settings" tab. You'll find the webhook configuration there.

Step 03

Add Webhook URL

Paste the URL where you want call data sent (e.g., your Slack webhook URL, Zapier catch hook, or custom API endpoint).

Step 04

Choose Trigger Events

Select when to fire: after every call, only on missed calls, only when appointments are booked, etc.

Step 05

Test & Go Live

Send a test webhook to verify your endpoint receives data correctly. Then go live.

Automation Examples

What can you automate?

Every call triggers real actions. Here are just a few examples.

Missed call → Slack alert + follow-up task in Trello

New lead captured → Add row to Google Sheets + send welcome email via Zapier

Appointment booked → Create Google Calendar event + send SMS confirmation

Call completed → Update CRM record + log to analytics dashboard

After-hours call → Capture info + send email summary to team

VIP caller detected → Route to priority queue + notify manager in Slack

Pricing

Webhook integrations are available as a $25/mo add-on for Starter & Growth plans, and included free in Pro & Enterprise.

We also offer native integrations with Zoho CRM, HubSpot, and Cal.com with deep two-way sync and workflow automation.

Ready to connect your tools?

Start sending real-time call data to any application in minutes. No code required.