Terms & Conditions
Last updated: May 2026
1. Acceptance of Terms
By accessing or using Call Agent AI services, you agree to be bound by these Terms and Conditions. If you do not agree, do not use our services.
2. Description of Service
Call Agent AI provides AI-powered call handling, routing, transcription, and automation services. Features vary by subscription plan.
3. Account Registration
You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials.
4. SMS Messaging Terms
By providing your mobile number and opting in, you agree to receive SMS text messages from Call Agent AI. These are marketing and promotional messages, including your free-trial promo code and account signup link.
Message frequency may vary. Message and data rates may apply. Consent to receive marketing text messages is not a condition of any purchase.
To stop receiving messages, reply STOP at any time; you will receive a confirmation and no further messages will be sent. For help, reply HELP, email support@callagentai.com, or visit https://callagentai.com.
Carriers are not liable for delayed or undelivered messages. For details on how we handle your mobile information, see our Privacy Policy.
5. Billing & Payments
Subscriptions are billed monthly. Additional usage beyond your plan's included minutes is billed at your plan's per-minute rate. Automatic top-ups occur at 20% remaining balance.
6. Acceptable Use
You agree not to use Call Agent AI for any unlawful purpose, to harass or spam callers, or to violate any applicable telecommunications regulations.
7. Service Availability
We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible.
8. Intellectual Property
All content, features, and functionality of Call Agent AI are owned by CallAgentAI Inc. and are protected by copyright and trademark laws.
9. Limitation of Liability
Call Agent AI shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
10. Termination
Either party may terminate the subscription at any time. Upon termination, your access to the service will cease and data will be retained per our data retention policy.
11. Changes to Terms
We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the revised terms.
12. Contact
Questions about these terms? Contact us via our contact page.