Call Agent AI is Fully HIPAA-Compliant
The Secure AI Call Solution for Medical Practices
If your clinic, lab, or practice handles protected health information (PHI), you need more than just smart AI — you need compliant, secure infrastructure. Call Agent AI is built from the ground up to meet the rigorous requirements of HIPAA, ensuring patient privacy and peace of mind.
What “HIPAA-Compliant” Actually Means with Call Agent AI
We go beyond buzzwords. Our platform is designed with real safeguards, legal clarity, and enterprise-grade protections.
Signed Business Associate Agreements (BAA)
We provide a BAA upon request so your organization stays legally protected.
End-to-End Encryption
All call audio, transcripts, and metadata are encrypted in transit (TLS 1.2+) and at rest (AES-256).
Role-Based Access Controls
Protect your patients by allowing only authorized staff members to view/manage PHI.
Full Audit Logs & Protocols
Every interaction is logged, monitored, and ready for review. We act fast if an incident occurs.
PHI-Safe Call Routing & Storage
No PHI is stored in URLs, logs, or third-party systems without strict protections.
Designed For Your Practice
Built for Busy Clinics & Labs
Call Agent AI is more than compliant — it’s practical. Designed for fast-moving healthcare environments, it helps your team by:
✓ Answering patient calls 24/7 — instantly
✓ Routing calls by urgency, specialty, or language
✓ Booking appointments and capturing structured intake
✓ Reducing hold times, dropped calls, and voicemail backlogs
Whether you’re a high-volume diagnostic lab, multi-site clinic, or solo practice, we make patient communication faster, smarter, and safer.
What Your AI Assistant Brings to the Clinic
With Call Agent AI, your medical practice gets a fully automated, HIPAA-compliant AI receptionist that works 24/7. Instantly respond to patient calls—even after hours—schedule appointments securely without unnecessary back-and-forth, and provide fast, accurate information while protecting sensitive health data. Best of all? Urgent calls are prioritized and handled promptly, so critical patient communications never slip through the cracks.
Calls Answered Everyday, 24/7
Never miss another opportunity. Your AI assistant answers calls 24/7 — whether it’s 3 PM or 3 AM — so every lead is greeted professionally and promptly.
Sounds Just Like a Human
No robotic tones here. Our AI uses advanced speech technology to sound natural and human, making your customers feel heard and valued.
Smart Routing Has You Covered
AI automatically handles routine calls and sends the important ones to the right team member, keeping everything running smoothly.
Speak 50+ Languages, Instantly
Speak more than English — connect with callers in Spanish, French, and more. Break barriers and support every customer in the language they trust.
Call Notes—Done for You
No more typing or forgetting details. Call Agent AI transcribes every call and logs its notes into Zoho CRM instantly—so you always have accurate records.
Works With Your Tech Stack
No complex systems or coding. Integrate with Zoho, Twilio, Cal.com, Google Sheets and everything else you need in minutes — and go live instantly.
Smart Follow-Ups & Notifications
Schedule follow-ups, set reminders and get call summaries via text, email, etc. Prioritize hot leads and respond faster, without needing to replay voicemails.
Free, Until You Need More
No overpriced plans or hidden fees. Flexible, pay-as-you-go pricing that scales with your business needs. Start with a free trial. No credit card needed.
Your New HIPAA-Compliant AI Call Assistant for Your Practice
Let your AI receptionist securely handle patient calls, book appointments, and deliver natural, human-like conversations—24/7.
Get started with a free trial — no credit card required. Start your free setup to start exploring in minutes, or schedule a live today!
How It Works Behind the Scenes
Getting started with your business’ new AI receptionist is fast, flexible, and friction-free.
1. Customize Your Receptionist
Set your greeting, FAQs, and decide what data your AI should collect — like requests, preferences, or appointment details. You can even upload your past call scripts to better train your AI.
2. Connect Your Favorite Tools
Let your AI receptionist push leads or bookings into the platforms you already use. We support Cal.com, Google Sheets, Zoho CRM, Slack, Trello, and anything else with a webhook.
3. Choose How You’re Notified
Stay in the loop without the noise. You decide how and when you’re notified — via text, email, or both. Get notified by your agent after every conversation, with a full transcript and customer details.
4. Go Live in Minutes
Once your preferences are set, your AI assistant is ready to go. From the moment you flip the switch, answer calls, book appointments, and send updates — automatically & 24/7.
Have Any Questions?
Find answers to the most frequently asked questions by medical practices like yours.
Are you really HIPAA-compliant?
Yes. Our system is built to follow HIPAA Privacy and Security Rules — and we provide signed BAAs to all covered entities.
Can I trust your AI to handle PHI?
Absolutely. Our voice agents follow PHI-safe workflows, never store sensitive data improperly, and operate in encrypted environments.
Is call recording allowed under HIPAA?
Yes — our encrypted recording options include redaction and access controls to keep you compliant.
Do I need a BAA to get started?
Yes — we’ll send you a signed BAA before you go live to ensure full legal protection.
Will Call Agent AI replace my human staff?
No, your Call Agent AI phone assistant is designed to support your healthcare team—not replace them. It efficiently manages routine patient inquiries and high call volumes, freeing your staff to focus on critical tasks like providing quality care and personalized patient attention.
What if a patient has a question the AI call agent can’t answer?
Call Agent AI is programmed to recognize when a question requires a human touch. In such cases, it will seamlessly transfer the call to a designated team member, ensuring the customer receives the help they need.
Is Call Agent AI available 24/7?
Absolutely! Call Agent AI is available around the clock, ensuring your customers receive assistance anytime—even after hours, on weekends, or during holidays.
How much does Call Agent AI cost?
We offer flexible pricing plans to fit businesses of all sizes. Plans start as low as $25/month, with usage-based fees for talk time. Contact us to explore the best package for your business.
What languages does Call Agent AI support?
Call Agent AI supports multiple languages, making it ideal for businesses with diverse customer bases. Let us know your language requirements, and we’ll customize the system accordingly.
What happens if the AI system goes down?
We have a robust failover system in place. If the AI is temporarily unavailable, calls can be automatically forwarded to your team or voicemail to ensure uninterrupted service.
How can I monitor Call Agent AI’s performance?
You’ll have access to an easy-to-use dashboard that provides insights into call volume, customer inquiries, appointment bookings, and more. Use this data to make informed decisions and improve customer service.
Does Call Agent AI handle outbound calls?
Currently, Call Agent AI focuses on inbound calls to ensure optimal performance. However, outbound capabilities will be available in future updates.
Is there a free trial available?
Yes! We offer a free trial so you can experience the benefits of Call Agent AI firsthand. Contact us to get started or click on the Start Free Trial buttons in our Call-to-Actions.
What kind of support is included?
Our team provides full onboarding support and ongoing customer service. If you have questions or need assistance, we’re just a call or email away.
Your Always-On, Privacy-First AI Receptionist for Healthcare
Whether you’re a solo practitioner or lead a busy healthcare team, Call Agent AI keeps your practice running smoothly while staying fully HIPAA-compliant, protecting patient privacy, and freeing your staff to focus on what matters most.
Get started with a free trial — no credit card required. Get your free setup to start exploring in minutes, or schedule a live demo to see it in action.
Supercharge Your Clinic with Your New 24/7 Virtual AI Receptionist
Call Agent AI is a fully HIPAA-compliant call assistant designed for healthcare practices. Securely handle patient calls 24/7 with end-to-end encryption, role-based access, and smart call routing—ensuring fast, reliable, and privacy-focused communication for clinics, labs, and medical teams.