FAQ
Most frequent questions and answers
No, Call Agent AI phone call is designed to complement your team, not replace them. It handles routine inquiries and high call volumes, allowing your staff to focus on more critical tasks like closing sales and delivering exceptional in-person service.
Call Agent AI is programmed to recognize when a question requires a human touch. In such cases, it will seamlessly transfer the call to a designated team member, ensuring the customer receives the help they need.
Absolutely! Call Agent AI is available around the clock, ensuring your customers receive assistance anytime—even after hours, on weekends, or during holidays.
We offer flexible pricing plans to fit dealerships of all sizes. Plans start as low as $25/month, with usage-based fees for talk time. Contact us to explore the best package for your dealership.
Call Agent AI supports multiple languages, making it ideal for dealerships with diverse customer bases. Let us know your language requirements, and we’ll customize the system accordingly.
Yes, customer data security is a top priority. Call Agent AI uses industry-standard encryption protocols to protect all communications and complies with data privacy regulations.
We have a robust failover system in place. If the AI is temporarily unavailable, calls can be automatically forwarded to your team or voicemail to ensure uninterrupted service.
You’ll have access to an easy-to-use dashboard that provides insights into call volume, customer inquiries, appointment bookings, and more. Use this data to make informed decisions and improve customer service.
Currently, Call Agent AI focuses on inbound calls to ensure optimal performance. However, outbound capabilities may be available in future updates.
Yes! We offer a free trial so you can experience the benefits of Call Agent AI firsthand. Contact us to get started.
Our team provides full onboarding support and ongoing customer service. If you have questions or need assistance, we’re just a call or email away.